Privacy Policy

Last Updated: August 29, 2026

Navoriise operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Navoriise is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment-related details.
Account Information: Including your username, password, security questions, preferences, and settings.
Transaction Information: Including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with Us: Including information you provide when communicating with us, such as customer support inquiries.
Device Information: Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services: Including information collected from your device when you use our products or services or visit our website, including through cookies and similar technologies.
From our service providers: Including when we engage third parties to provide technology, payment processing, shipping, analytics, or other services on our behalf.
From our partners or other third parties: Where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with our Services, including to:

Process payments
Fulfil orders
Remember your preferences and items you are interested in
Send notifications related to your account or orders
Process purchases, returns, exchanges, and other transactions
Create, maintain, and manage customer accounts
Arrange shipping and delivery
Facilitate returns and exchanges
Enable customers to post reviews where applicable
Create a more personalised shopping experience
Recommend products related to your purchases or interests
Improve and tailor our Services

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or other permitted methods.

We may also display advertisements for our products or services on our website or other websites based on your previous purchases, shopping activity, or interaction with our Services.

Security and Fraud Prevention

We may use your personal information to:

Authenticate customer accounts
Provide a secure payment and shopping experience
Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity
Protect our customers and business
Secure our Services

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You

We use your personal information to:

Provide customer support
Respond to your inquiries
Communicate regarding your orders
Provide effective customer service
Maintain our business relationship with you

Legal Reasons

We may use personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies, government authorities, or regulatory bodies.

We may also use information to investigate or enforce potential violations of our Terms & Conditions or other policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy.

This may include sharing information:

With Shopify, vendors, and service providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
With business and marketing partners to provide marketing services and advertising, where permitted by applicable law.
When you direct, request, or otherwise consent to the disclosure of certain information, such as when information is required to ship products or through your use of social media integrations.
With affiliates or entities within our corporate group where applicable.
In connection with a business transaction, merger, restructuring, or similar event.
To comply with applicable legal obligations.
To enforce our Terms & Conditions or other policies.
To protect and defend the Services, our rights, and the rights and safety of our customers or others.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through our website may be transmitted to and shared with Shopify and relevant third-party service providers as necessary to operate and improve the Services.

Shopify may also process information in connection with certain enhanced features or services used by our store.

For more information about how Shopify handles personal information and applicable privacy rights, please refer to Shopify's applicable privacy documentation and privacy resources.

Third-Party Websites and Links

Our Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by Navoriise, you should review their privacy policies, security practices, and Terms & Conditions.

We are not responsible for the privacy practices, security, content, accuracy, completeness, or reliability of independent third-party websites or services.

The inclusion of a third-party link does not necessarily imply endorsement of that website, service, or its operators.

Children's Data

Our Services are not intended to knowingly collect personal information from children without appropriate authorisation.

If you are a parent or guardian and believe that a child has provided personal information to us improperly, please contact us using the details provided below so that we can review the matter.

Security and Retention of Your Information

We take reasonable measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no security measures are completely secure or impenetrable, and we cannot guarantee absolute security.

Information transmitted online may also be subject to risks during transmission. We recommend that customers avoid using insecure communication channels to send sensitive or confidential information.

How long we retain your personal information depends on various factors, including whether the information is required to:

Maintain your account
Provide our Services
Fulfil orders
Comply with legal obligations
Resolve disputes
Enforce our agreements and policies

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable legal requirements.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right of Portability

In certain circumstances, you may have the right to receive a copy of your personal information or request that it be transferred to another organisation.

Managing Communication Preferences

We may send promotional communications to customers where permitted.

You may opt out of promotional emails by using the unsubscribe option provided in our emails.

Even if you opt out of promotional communications, we may still send you important non-promotional communications regarding your account, orders, transactions, or customer service matters.

To exercise applicable privacy rights, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have concerns or complaints regarding how we collect, use, or process your personal information, please contact us using the details below.

We will review your request or concern in accordance with applicable laws and our business procedures.

International Transfers

Please note that your personal information may be transferred, stored, or processed outside the country in which you live where necessary for the operation of our Services or through our third-party service providers.

Where applicable, such transfers will be handled in accordance with applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.

Any revised Privacy Policy will be published on this website, and the "Last Updated" date will be revised accordingly.

We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any applicable rights regarding your personal information, please contact us:

Navodayan Global Sports
Brand: Navoriise

Customer Care / Wholesale Orders / General Queries:
+91 9258118434

Email:
Support@navoriise.com

Address:
512, New Kishanpura, Baghpat Road, Meerut, Uttar Pradesh, India